Returns and Refunds

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 7 days of receipt. This excludes any personalised goods (Sashes, Banners, Mugs and tshirts) to:

Think Party Limited
36, Ormont Ave

Personalised Goods will only be refunded or replaced if the error is on the part of Think Party Limited

Returned items should be unused/unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Return postage is the responsibility of the customer (unless the item is faulty)

       Please note:

  •     Goods will only be accepted for return if they are returned to us within 7 working  days of delivery, unless we have notified you otherwise.

  •     The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods and that proof of postage is obtained for your piece of mind.

  •     The cost of returning the item to us is your responsibility.

  •     Think Party will only refund any postal charges if the item is faulty and a full refund rather then exchange is required for the goods purchased